Fraud Prevention Specialist – Alabang

V-Call Center Link Inc.

R$1.9-2.9K[Mensual]
No - Manila1-3 Anos ExpEnsino Médio Alto/SeniorTempo Inteiro
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Descrição do Trabalho

Descrição:

  • Handle inbound and outbound calls related to financial transactions and fraud concerns.
  • Investigate suspicious activities and escalate cases following company protocols.
  • Assist customers in securing their accounts and preventing unauthorized transactions.
  • Document all cases accurately while maintaining confidentiality.
  • Collaborate with internal teams to resolve fraud-related issues promptly.
  • Meet performance standards for quality, accuracy, and efficiency.

Requisito

  • At least Senior High School Graduate or 2 years completed in college.
  • Minimum of 1 year international voice BPO experience handling Financial or Fraud accounts.
  • Strong analytical, problem-solving, and decision-making skills.
  • Excellent English communication skills (both spoken and written).
  • Willing to work onsite in Alabang with a shifting schedule and 2 fixed days off.
Idioma InglêsAtendimento ao clienteResolução de Problemas
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VCC Link Inc.

Digital Marketing V-Call Center Link Inc.

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Local de trabalho

Alabang. Alabang, Muntinlupa, Metro Manila, Philippines

Postado em 26 August 2025

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V-Call Center Link Inc.

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If the position requires you to work overseas, please be vigilant and beware of fraud.

If you encounter an employer who has the following actions during your job search, please report it immediately

  • withholds your ID,
  • requires you to provide a guarantee or collects property,
  • forces you to invest or raise funds,
  • collects illicit benefits,
  • or other illegal situations.