Hotel Front Desk Agent
Argold Jobs Inc.
Descrição do Trabalho
Descrição:
- Manage check-ins/check-outs and uphold exceptional guest service standards.
- Handle reservations, provide information about the services, facilities, and surrounding areas.
- Address guest concerns and ensure a smooth operation of front desk activities.
- Maintain clear and accurate communication within the hotel team.
- Represent Argold Jobs Inc., a leading recruitment firm with a commitment to connecting talent to industry-leading hospitality providers.
Requisito
- Educational Qualifications: Must possess at least a Diploma degree in Hospitality, Tourism, Business Administration, or related field.
- Experience Level: Preferably less than 1 year of front desk experience in the hospitality industry, however fresh graduates are welcome to apply.
- Skills and Competencies: Excellent proficiency in English; outstanding customer service skills; strong communication abilities; ability to handle stressful situations calmly and effectively.
- Responsibilities and Duties: Greet and register guests, manage reservations, provide information about rooms, rates, and amenities, and handle guest check-ins and check-outs efficiently.
- Working Conditions: Must be prepared to work in shifts, including nights, weekends, and holidays in a busy hotel environment.
- Qualities and Traits: Friendly and welcoming demeanor, detail-oriented, good organizational skills, a team player with a professional appearance, and eagerness to help guests.
Angelo Sepulvida
HR OfficerArgold Jobs Inc.
Mais de dez respostas hoje
Local de trabalho
1632 1632, Majestic Hotel Manila, 1632 Adriatico St, Malate, Manila, 1004 Metro Manila, Philippines
Postado em 25 March 2024
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