Description

• Oversee and manage HR functions including recruitment, onboarding, and training.
• Develop and implement HR policies and procedures within the BPO industry.
• Support employee relations and address HR-related issues.
• Maintain compliance with labor laws and regulations in both English and Japanese contexts.
• Conduct performance evaluations and drive employee engagement initiatives.

Requirements

• Educational Qualifications: Bachelor's degree in Human Resources, Business Administration, or a related field.
• Experience Level: 5–8 years of relevant HR experience, preferably in the BPO industry.
• Skills and Competencies: Proficiency in English and Japanese; JLPT N2 or higher preferred.
• Responsibilities and Duties: Experience in managing HR consultancy and strategic planning.
• Qualities and Traits: Strong problem-solving skills and the ability to work in a multicultural environment.