IT Service Desk - Calamba City -6months SD exp
Strategic Networks, Inc.
Descrição do Trabalho
Benefícios
Recompensas e reconhecimento de funcionário
Funcionário do prêmio do mês, Programa de reconhecimento de funcionário
Benefícios gerenciados pelo Governo
Pagamento no décimo terceiro mês, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS
Saúde e Bem-Estar
Seguro de Morte e Desmembramento Acidental, HMO
Tempo de desligamento e Saída
Licença médica, Férias Deixadas
Descrição:
- Work location: CIP1, Canlubang Calamba City
- Primarily work in a call-center type of work environment.
- Provide technical support over the phone, email, onsite and/or remote on hardware and software issues.
- Ability to work flexible hour/s or flexible shift
- Determines requirements and/or root cause of technical issues by working with end-user.
- Answers inquiries by clarifying issues; researching, and providing information.
- Resolves problems by clarifying issues; researching and exploring answers.
- Fulfills requests by clarifying desired information; researching, locating and providing information.
- Maintains client database by entering information.
- Keeps equipment operational by following established procedures; reporting
- Ensure escalation situations are managed and corrected quickly and professionally
- Drive customer satisfaction through service excellence
- Ensure customer calls are properly logged for continuous improvement.
- Learn to be proficient in service and repair of all systems (current, new and updates).
- Prepare needed daily, weekly and monthly reports.
- Handles a team or group of engineers
- Responsible for maintaining acceptable level of customer satisfaction and effective professional working relationship with supervisors and co-worker.
Requisito
- 1 year of relevant work experience required for this role
- Expected salary: ₱17,000 per month
- Casual/Temporary hours
- Looking for candidates who are available to work anytime
- Working rights required for this role
- This job requires an immediate start
Huertas Ali
HR OfficerStrategic Networks, Inc.
Alta taxa de resposta
Local de trabalho
102 Accuracy Drive, cor Excellence Ave, Carmelray Industrial Park 1. Carmelray Industrial Park 1, Wisdom Ave, Calamba, 4028 Laguna, Philippines
Postado em 27 March 2025
Become an Onsite Seasonal Travel Associate at TTEC Sta. Rosa and earn up to 2...
TTECR$1.5-2.1K[Mensual]
No - Laguna<1 ano de experiênciaEnsino Médio Alto/SeniorTempo Inteiro
Ma Monica NebresTalent Acquisition Coordinator
Customer Service Representative-Laguna Sta. Rosa IQOR SITEUrgente
HR1001R$2.6-5.2K[Mensual]
No - Laguna<1 ano de experiênciaEnsino Médio Alto/SeniorTempo Inteiro
Maricar MuldongHuman Resource Specialist
Customer Service Representative
Concentrix 1BPOR$1.5-2.6K[Mensual]
No - LagunaSem necessidade ExpEnsino Médio Alto/SeniorTempo Inteiro
Concentrix 1BPO PHTalent Sourcing Specialist
Customer Service Representative
VERA Dental Clinic Corp.R$1-1.5K[Mensual]
No - Laguna<1 ano de experiênciaBacharelTempo Inteiro
Dave MarasiganHR Officer
Customer Service Representative
Sutherland PhilippinesR$1.5-2.6K[Mensual]
No - Cavita<1 ano de experiênciaEnsino Médio Alto/SeniorTempo Inteiro
Irene NuguidLead
Sign In to Chat with Boss
Bossjob Safety Reminder
If the position requires you to work overseas, please be vigilant and beware of fraud.
If you encounter an employer who has the following actions during your job search, please report it immediately
- withholds your ID,
- requires you to provide a guarantee or collects property,
- forces you to invest or raise funds,
- collects illicit benefits,
- or other illegal situations.
