IT Technical Support

1-Pentagon Credit and Lending Corp

R$1.9-2.4K[Mensual]
No - Manila<1 ano de experiênciaBacharelTempo Inteiro
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Descrição do Trabalho

Benefícios

  • Derivações

    Reembolso Médico

  • Recompensas e reconhecimento de funcionário

    Presente de Aniversário, Incentivos

  • Benefícios gerenciados pelo Governo

    Pagamento no décimo terceiro mês, Empréstimo para Funcionários, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS

  • Saúde e Bem-Estar

    HMO

  • Outros

    Eventos Sociais da Empresa

  • Tempo de desligamento e Saída

    Licença de aniversário, Licença médica, Férias Deixadas

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Descrição:

  • Provide first-level technical support to users via phone, email, and chat.
  • Troubleshoot hardware and software issues on various devices.
  • Assist in network connectivity problems and escalate complex issues.
  • Maintain an organized ticketing system and document solutions.
  • Educate users on best practices and new technologies.

Requisito

  • Educational Qualifications: Bachelor’s degree in Information Technology, Computer Science, or related field.
  • Experience Level: Less than 1 year of experience in technical support or IT helpdesk.
  • Skills and Competencies: Proficiency in troubleshooting, excellent communication, and customer service skills.
  • Responsibilities and Duties: Provide assistance with hardware and software issues, maintain IT systems, and resolve technical problems.
  • Working Conditions: Office environment, may require after-hours support.
  • Qualities and Traits: Detail-oriented, patient, and a team player with a passion for technology.
Hardware TroubleshootingSoftware TroubleshootingOperating Systems SupportNetwork SupportKnowledge of IT SystemsRemote Support ToolsKnowledge CybersecurityInstalation & ConfigurateStrong CommunicationIT asset management
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ELLEN GRACE CASANDRA

HR Director1-Pentagon Credit and Lending Corp

Responder Hoje 5 Vezes

Local de trabalho

5TH FLOOR, Enriqueta 1 Building. 1675-77 A. Mabini St, Malate, Manila, 1004 Metro Manila, Philippines

Postado em 26 June 2025

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1-Pentagon Credit and Lending Corp

Desfinanciado / Anjo

101-500 funcionários

Serviços Bancários e Financeiros

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