IT Technical Support

Work-1 Manpower Recruitment Services

R$2.4-2.8K[Mensual]
No - Ângulos1-3 Anos ExpEnsino Médio Alto/SeniorTempo Inteiro
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Descrição do Trabalho

Benefícios

  • Benefícios gerenciados pelo Governo

    Pagamento no décimo terceiro mês, Empréstimo para Funcionários, Fundo Pag-Ibig, Feriados Pagos, Saúde

  • Saúde e Bem-Estar

    Seguro de Morte e Desmembramento Acidental

  • Desenvolvimento Profissional

    Treinamento de Trabalho, Desenvolvimento Profissional

  • Tempo de desligamento e Saída

    Deixamento de ressonância, Licença médica

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Description

  • Provide technical support to clients via phone, chat, and email.
  • Troubleshoot and resolve hardware and software issues efficiently.
  • Maintain documentation of support processes and customer interactions.
  • Collaborate with internal teams to escalate technical problems when necessary.
  • Assist in training new support staff on technical procedures and customer service standards.

Requirements

  • Educational Qualifications: High School Diploma or equivalent
  • Experience Level: 1–3 years in IT support or related field
  • Skills and Competencies: Proficient in English Language; strong written communication skills; basic Microsoft knowledge; familiarity with hardware/software
  • Responsibilities and Duties: Experience in telecommunications or BPO environments preferred; ability to manage blended chat and voice support tasks
  • Qualities and Traits: Strong problem-solving abilities; excellent interpersonal skills; ability to work in shifting schedules
Idioma InglêsComunicação escritaHardware SoftwareTelco TSR BPO exp.35 WPMMicrosoft basic KnowledgeCertification or trainingShifting ScheduleBlended Chat & Voice
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Lhon Esplago

TA Lhon Work-1 Manpower Recruitment Services

Responder Hoje 2 Vezes

Local de trabalho

Tech Hub 4. 4/7, Tech Hub, SM City Clark, Angeles, Pampanga, Philippines

Postado em 15 December 2025

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