Helpdesk Associate (Open for fresh graduate +CSR)

J-K Network Services

R$1.8-2.2K[Mensual]
No - TaguigSem necessidade ExpBacharelTempo Inteiro
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Descrição do Trabalho

Benefícios

  • Recompensas e reconhecimento de funcionário

    Bônus de desempenho, Incentivos

  • Benefícios gerenciados pelo Governo

    Pagamento no décimo terceiro mês, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS

  • Saúde e Bem-Estar

    HMO

  • Tempo de desligamento e Saída

    Licença médica, Férias Deixadas

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Company: Established IT Solutions Provider (45+ years in the industry)

Industry: IT / Digital Customer Experience

Location: BGC, Taguig City

Salary: Php 20,000 – Php 24,000

Work Setup: Onsite (Monday to Friday)

Benefits

  • Government-mandated benefits
  • 13th Month Pay
  • HMO
  • Vacation Leave Credits
  • Sick Leave Credits

Job Requirements

  • College undergraduate or graduate (both can apply)
  • At least 18 months experience as a Customer Service Representative (CSR)
  • Experience in Financial, Fraud, Telco, or Banking industries is a plus
  • Ability to attend virtual interviews
  • Willing to work onsite in Taguig

Job Responsibilities

  • Maintain a positive, empathetic, and professional attitude toward customers at all times
  • Respond promptly to customer inquiries
  • Communicate with customers through multiple channels
  • Acknowledge and resolve customer complaints
  • Ensure customer satisfaction by providing professional support

Recruitment Process

  • Initial Interview (Online or Face to Face)
  • Final Interview
  • Job Offer
Atendimento ao clienteAgendamentoResolução de Problemas
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Recruiter_Exec J-K

RecruiterJ-K Network Services

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Local de trabalho

Fort Bonifacio. Fort Bonifacio, Taguig, Metro Manila, Philippines

Postado em 30 September 2025

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