Account Management:

• Maintain complete data records of Key Accounts such as store list monitoring, promo monitoring, personnel directory, key plan summary, display counter summary, etc.
• Accurately and timely enlistment of new products, promotions, and other in-store initiatives.
• Fulfillment of requirements of Key Accounts for their HRIS and other related activities concerning personnel management.
• Communicate company marketing campaigns and communication plans to assigned Key Accounts.
• Execute and supervise key account marketing and communications plans and oversee our key account marketing campaigns and plans.
• Establish and maintain good working relationships with Key Account's decision-makers and anyone with respect to the handled categories.
• Resolve any issues and problems faced by key accounts and deal with complaints with substantial solutions to develop and maintain trust and confidence among retail partners.
• Achieve sales volume, on-shelf availability of products, distribution, pricing, merchandising, and promotional objectives with assigned Key Accounts.
• Understand the key account business goals and work with them to create strategies.
• Planning strategic activities and initiatives that will grow Hebe Beauty in existing doors with the key account.
• Grow Hebe Beauty’s presence and business in the account via expansion into new doors or other relevant channels within the channel (i.e. e-commerce platform of the account).
• Ensuring regular engagement with account key persons to further build business and relationships.

Sales and Operations Management:

• Coordinate with internal operations teams or third-party agencies (warehouse, materials team, logistics, order fulfillment) to ensure that all particulars necessary for new store openings are processed and delivered on time.
• Monitor sales data, out-of-stock, pricing, stock levels, share of market, and quality of displays (account merchandising standards), analyze information, and prepare improvement reports to implement strategies in maximizing sales and product visibility of his/her accounts.
• Conduct regular store visits to assess overall business in the area and monitor competitive activities such as brand launching, advertising and promotion campaigns, price surveys, and inform management about such activities.
• Coordinate with the credit and collection department of key accounts for proper processing of receivables.
• Monitor account performance and give related tactics and strategies for the improvement of sales performance.
• Report on activities and accounts to the Key Account Manager.
• Perform company-related duties as assigned by the Key Account Manager.

Requirements:

• Preferably with Bachelor's/College Degree in Business Studies/Administration/Management, Marketing, or equivalent or other related fields.

Professional Experience:

• Must have at least 1 year of experience in handling National Key Accounts in the FMCG sector, preferably in the Health and Beauty Category.
• Must have at least 1 year of experience in retail sales operations (modern trade) or any related field.
• Preferably, a person with a reliable business network with the Key Account to be managed.