Callbox has been a leader in B2B lead generation for over 20 years, helping businesses achieve sustainable growth. We connect clients with qualified leads through various channels, providing the tools to convert those leads into sales and boost overall revenue. Quality is our focus. With 1.3M+ delivered leads and 20k+ successful programs, we cultivate connections that convert, not just generate leads. Our multilingual support (15+ languages) breaks down barriers, reaching wider audiences. Founded in 2004, Callbox is the world's largest provider of outsourced B2B marketing and sales support, leveraging human and AI-powered strategies to help clients close more deals.

As a Sales Development Representative (SDR) at Callbox, you will be a key player in the dynamic process of identifying potential customers, generating new business opportunities, and navigating leads through the sales pipeline. Your primary responsibility is to execute meticulously crafted sales programs, engage potential customers across diverse channels, and collaborate seamlessly with your Production Manager and Client Success Managers to ensure the success of each program.

Responsibilities:

• Execute outbound sales outreach, including cold-calling, email, and social media engagement, to identify, attract, and maintain a constant pipeline of potential customers.
• Deliver effective sales pitches and scripts tailored to specific customer needs and interests to convert potential leads into customers.
• Coordinate and schedule meetings with prospective clients, including pre-qualifying leads, arranging sales presentations and consultations, and ensuring sustained engagement through diligent follow-ups.
• Provide comprehensive details about products or services, addressing customer inquiries effectively, while maintaining discretion on pricing until appropriate.
• Proactively source potential customer data from various channels and diligently follow up on sales inquiries through phone calls, emails, and other communication methods.
• Accurately document customer details, responses, and transactional information, maintaining a meticulous log of interactions and lead progress.
• Conduct market research and client surveys to collect insights about potential clients, market trends, and customer preferences.
• Adjust sales strategies based on customer feedback and undertake additional responsibilities, including non-voice tasks, as directed by the supervisors.

Qualifications:

• Educational Background: Grad preference Marketing or IT related course
• Preferred Education / Courses
• Business-related courses
• IT-related courses for skills matching
• Minimum of 1 year of experience in Outbound Sales, Lead Generation, or Marketing, with proficiency in LinkedIn and sales strategies.
• Strong verbal and written communication skills.
• Willing to work in an office-based setup