Operations Assistant/Specialist
MCN Solutions
Descrição do Trabalho
Benefícios
Benefícios gerenciados pelo Governo
Pagamento no décimo terceiro mês, Empréstimo para Funcionários, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS
Saúde e Bem-Estar
HMO
Tempo de desligamento e Saída
Licença médica, Férias Deixadas
- Handle inbound calls from Runners needing assistance with job-related issues, app navigation, or procedural clarifications.
- Respond to comments or queries submitted via the support section or chat channels in a timely and professional manner.
- Log, track, and resolve issues raised by Runners during live runs, escalating when necessary.
- Coordinate with internal such as dispatch and Customer support to ensure Runner concerns are addressed promptly.
- Assist runners with troubleshooting delivery issues, delays, or updates related to job assignments.
Gennadear Sacriz
HR OfficerMCN Solutions
Ativo hoje
Local de trabalho
Tektite Tower West, Exchange Rd, Ortigas Center, Pasig, Metro Manila, Philippines
Postado em 26 December 2025
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MCN Solutions
51-100 funcionários
BPO & Centro de Chamadas
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