Operations Manager/Supervisor

RCX Recruitment Inc.

R$7.5-8.5K[Mensual]
No - Makati3-5 anos ExpBacharelTempo Inteiro
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Descrição do Trabalho

Benefícios

  • Derivações

    Permissão de refeição, Permissão de transporte

  • Recompensas e reconhecimento de funcionário

    Presente de Feriado

  • Benefícios gerenciados pelo Governo

    Pagamento no décimo terceiro mês, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS

  • Tempo de desligamento e Saída

    Licença médica, Férias Deixadas

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Description

  • Oversee daily operations to ensure efficiency and effectiveness in service delivery.
  • Lead and manage a team, providing guidance, support, and development opportunities.
  • Implement process improvements using Root Cause Analysis and Six Sigma methodologies.
  • Foster a culture of performance excellence and accountability within the team.
  • Monitor key performance indicators and report on operational performance to senior management.

Requirements

  • Educational Qualifications: Bachelor’s degree in Business Administration, Management, or related field
  • Experience Level: 3-5 years of experience in operations management
  • Skills and Competencies: Proficient in Root Cause Analysis and Six Sigma methodologies
  • Responsibilities and Duties: Previous experience in the BPO industry is preferred
  • Qualities and Traits: Strong leadership and management skills, with a focus on team development
  • Working Conditions: Ability to work in a fast-paced and dynamic environment
Análise de Causa RaizHabilidade de Liderança e GerenciamentoSix Sigma CertificationBPO Industry
Preview

TERENZ CORNEJO

HR OfficerRCX Recruitment Inc.

Ativo dentro de três dias

Local de trabalho

The Enterprise Center Tower 2, The Enterprise Center Paseo de Roxas, Legazpi Village, Makati City, Metro Manila, Philippines

Postado em 19 December 2025

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