POS Field Technician (Ilo-ilo based | Direct Employment | Must have own motorcycle)

Tangent Solutions, Inc.

Urgente
R$1-1.5K[Mensual]
No - Iloilo<1 ano de experiênciaDiplomaTempo Inteiro
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Descrição do Trabalho

Benefícios

  • Recompensas e reconhecimento de funcionário

    Bônus de desempenho, Opinião Anual

  • Benefícios gerenciados pelo Governo

    Pagamento no décimo terceiro mês, Empréstimo para Funcionários, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS

  • Saúde e Bem-Estar

    Seguro Dental, Seguro de saúde, Seguro de Vida, HMO

  • Outros

    Eventos Sociais da Empresa

  • Benefícios de Habilidades

    Subsidio de treinamento

  • Desenvolvimento Profissional

    Treinamento de Trabalho, Programa de Mentorship, Desenvolvimento Profissional

  • Tempo de desligamento e Saída

    Licença médica, Férias Deixadas

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Descrição:

Calling all IT and POS terminal enthusiasts!

  • The largest non-bank POS terminal network in the Philippines is hiring. 
  • Join our expansion as we look for 30 qualified Field Technicians in the CEBU, CDO, ILO-ILO, and DAVAO areas.

What you'll get?

  • Permanent and Direct employment (Not under agency)
  • Metro Manila (Minimum wage) rate with a salary increase based on performance/eligibility.
  • Motorcycle Allowance
  • Regularization Benefits

PLEASE READ THE JOB DESCRIPTION AND JOB QUALIFICATIONS CAREFULLY. 

  • The Field Technician plays a crucial role in the efficient and effective fulfilment and management of clients’ service requests, specifically from asset receiving and safekeeping through preparation, testing, deployment, post-deployment and reporting, including asset care and management.

Inventory Management

  • Receive and safekeep POS terminals, accessories, and peripherals at all times until the scheduled deployment
  • Keep track and hold full responsibility and accountability over all received company assets in view of the field service assignment.
  • Terminal Preparation: Check application installed, ensure accuracy and completeness of all the necessary downloaded profiles/data in the POS Terminal prior to installation.
  • Deployment and Servicing: Deploy new terminals and/or peripherals or replace previous installations, provide on-site checking, reprogramming or deprogramming and other services in accordance with customer’s specifications and requirements, including agreed service turnaround time or completion.
  • Testing and Calibration: Test and calibrate installed equipment to ensure proper functionality and performance.
  • Merchant Training: Provide training to merchants to ensure that all merchant’s cashiers understand the functionality, basic care and security of the deployed terminals.
  • Troubleshooting: Diagnose and resolve technical issues and malfunctions efficiently.
  • On-Site Support: Provide on-site technical support and assistance to customers, addressing their concerns and resolving issues promptly.
  • Communication: Maintain clear and professional communication with customers, keeping them informed about the status of every deployment or post-deployment service done.
  • Service Reports: Accomplish in full the required details in the field service and other related reports for every field service done.

Requisito

  • Technical Vocational graduate/any Technical-related college degree or undergraduate.
  • Computer literate and knowledgeable in Basic Windows Applications.
  • Has a motorcycle, updated driver’s license, and ORCR.
  • Has experience or a background in providing good customer service is an advantage.
  • Ability to work independently and as a part of a team.
  • Willing to do Fieldwork.
  • Willing to work on Holidays and render overtime/on-call per business requirement.
  • Willing to be trained in our Manila office.
Habilidades TécnicasComputador LiteradoAtendimento ao clienteDriving motorcycle
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HR Tangent Solutions, Inc.

RecruiterTangent Solutions, Inc.

Ativo hoje

Local de trabalho

Iloilo City. Iloilo City, Iloilo, Philippines

Postado em 14 March 2025

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