Quality Auditing Analyst
Global Strategic
Descrição do Trabalho
Benefícios
Benefícios gerenciados pelo Governo
Pagamento no décimo terceiro mês
Saúde e Bem-Estar
HMO
Benefícios de Habilidades
Equipamento da Empresa, Espaço de estacionamento, Quartos de Dormir
Desenvolvimento Profissional
Treinamento de Trabalho, Desenvolvimento Profissional
Tempo de desligamento e Saída
Deixamento de ressonância, Licença médica, Férias Deixadas
Descrição:
- Conduct quality audits to evaluate compliance with standards and procedures.
- Analyze data and prepare reports highlighting quality trends and issues.
- Collaborate with teams to develop corrective actions and improve processes.
- Participate in training sessions to enhance quality awareness.
- Maintain documentation and support continuous improvement initiatives.
Requisito
- Must possess a Bachelor’s/College Degree in any course
- At least 1 year of audit work experience involving calls, files, and processes. Also, engaged in operations calls for onboarding, training, calibration, performance evaluation, coaching, and data management within the BPO industry.
- Must have excellent verbal, written, and interpersonal communication skills
- Must be customer service-oriented and detail-oriented
- Must be flexible, organized, adaptable, and proficient with Microsoft Office applications (Excel)
Pamela Henessy Palma
RecruiterGlobal Strategic
Mais de dez respostas hoje
Local de trabalho
Lower Ground Floor, Global Strategic Business Process Solutions. Paragon Plaza, 162 Epifanio de los Santos Ave, Mandaluyong City, Metro Manila, Philippines
Postado em 17 July 2025
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