Bengali Quality Analyst | Php 85,000 Monthly
J-K Network Services
Descrição do Trabalho
Benefícios
Recompensas e reconhecimento de funcionário
Bônus de desempenho, Incentivos
Benefícios gerenciados pelo Governo
Pagamento no décimo terceiro mês, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS
Saúde e Bem-Estar
HMO
Tempo de desligamento e Saída
Licença médica, Férias Deixadas
Responsibilities:
- Identify strengths and skills that need to be improved (process and communication)
- Ensure that quality calls and performance metrics are met
- Participate in call calibrations and meetings
- Prepare, review, and present the quality analyst result of the agent
- Provide feedback for improvements
- Monitor the performance of team members
Requirements:
- Open for Bangladesh nationals who can speak English fluently
- With at least a year quality assurance role (BPO-related experience is highly preferred but not required)
- Experience in customer service is a plus
- Willing to work in BGC, Taguig and shifting schedule
- Can start as soon as possible
Company Profile:
- One of the biggest IT services companies originated in India
- Provides services to many companies globally
- Supports Fortune 500 companies
- Has more than 200,000 employees
- Visible in 90 countries globally
Position:
- Bengali Quality Analyst
Industry:
- IT/BPO Company
Salary:
- Php 85,000 Monthly
Location:
- BGC, Taguig
Work Schedule:
- Shifting schedule, weekends day off (2 days off)
Work Set-up:
- Onsite
Benefits:
- 13th month pay
- Leave Credits
- Government mandated benefits
- Competitive language premium
Recruitment Process:
- Initial: Phone interview
- Language Assessment
- Final Interview with Quality Manager
- Job Offer
KR Openings
RecruiterJ-K Network Services
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Local de trabalho
-, Taguig. Taguig, Metro Manila, Philippines
Postado em 08 November 2025
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