Sales Rain BPO Inc.
Pagamento no décimo terceiro mês, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS
HMO
Operations
• Handles reservations calls (new booking, existing booking, enquiries, etc.) ensuring utilization of and adherence to the Quality guidelines as required by Clients.
• Ensure all guests are aware of operational policies – credit card, cancellations, car parking and check in/check out times, etc.
• Vigilant yield management - sell within rate ranges and ensure the highest rate achievable is sold. Sell peak rates at every available opportunity. Sell from the highest room category down on every enquiry.
• Be aware of Yield Dates & advise Revenue Team of any periods that could be identified as yield events or opportunities.
• Focus on the conversion of booking enquiries to achieve occupancy and average rate budgetary targets.
• Sell all rooms at a rate that maximizes owner returns and management commission and upsell property facilities (parking, breakfast, transportation arrangements, etc.
• Monitor all parked reservations in RMS for assigned property – shuffle the reservations chart & allocate rooms where possible + hold rooms where necessary.
• Track sales promotions/advertising as required & advised.
JOVYLYN TAN
HR ManagerSales Rain BPO Inc.
Ativo dentro de três dias
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Sales Rain BPO Inc.
Desfinanciado / Anjo
101-500 funcionários
Tecnologias da Informação e Comunicação
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