Retail Specialist (No BPO Exp Needed)

Metacom Business Process Outsourcing Solution Inc.

R$1.4-1.8K[Mensual]
No - CebuSem necessidade ExpEnsino Médio Alto/SeniorTempo Inteiro
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Descrição do Trabalho

Benefícios

  • Recompensas e reconhecimento de funcionário

    Bônus de desempenho, Incentivos

  • Benefícios gerenciados pelo Governo

    Pagamento no décimo terceiro mês, Fundo Pag-Ibig, Saúde, SSS/GSIS

  • Saúde e Bem-Estar

    HMO

  • Desenvolvimento Profissional

    Treinamento de Trabalho, Desenvolvimento Profissional

  • Tempo de desligamento e Saída

    Férias Deixadas

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  • At least a High School Graduate (Old Curriculum)
  • Good English communication and active listening skills.
  • Customer service–oriented with a friendly and patient attitude.
  • Willing to work on shifting schedules, weekends, and holidays.
  • Basic computer navigation skills and ability to multitask.
  • Experience in retail, e-commerce, or customer support is a plus but not required.
  • Amenable to work onsite
  • Fresh graduates and career shifters are welcome to apply!


Responsibilities:

  • Assist customers with inquiries about retail products, orders, deliveries, and returns via phone, chat, or email.
  • Provide accurate product information and recommend solutions to meet customer needs.
  • Process order placements, cancellations, exchanges, and refunds efficiently.
  • Handle complaints or escalations with professionalism and empathy.
  • Update customer accounts and document transactions accurately in the system.
  • Meet performance goals including quality, efficiency, and customer satisfaction.
  • Collaborate with teammates and support staff to resolve complex issues.
  • Uphold company policies, data privacy, and service standards at all times.
Idioma InglêsAtendimento ao clienteResolução de ProblemasJogador de equipeHabilidades das pessoas
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Ella Baluyot

HR ManagerMetacom Business Process Outsourcing Solution Inc.

Responder Hoje 0 Vezes

Local de trabalho

3|F Insular Life Building, Cebu Business Park, Cebu City (across Starbucks Ayala Terraces), Teleperformance - Insular Life Building. Mindanao Ave, Cebu City, 6000 Cebu, Philippines

Postado em 07 October 2025

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