Crown Worldwide Group is a privately owned, global logistics company founded in 1965 and headquartered in Hong Kong. We are an extraordinary and purposeful business committed to making it simpler to live, work and do business anywhere in the world, delivered through our broad portfolio of complementary brands. Together these enable us to; relocate people’s lives and possessions, help companies move teams to new locations near and far and help them manage their workspaces. We also transport, store and install precious art collections and keep company data and records safe, yet accessible.

We oversee a wide-ranging CSR program which supports local and global charities, actively champions employee wellbeing and continually seeks to reduce our environmental footprint. We are also proud of our diverse and inclusive culture. This provides all our employees with a sense of belonging which allows them to reach their full potential.

Discover Crown. www.crownworldwide.com

The position forms part of the Records Management Group Support Office team and reports to June He. The position is responsible for providing operational support, project development and implementation, business intelligence and client solutions, plus advice and oversight on all aspects of the records management business as required. It includes contributing to software and systems development and delivery, quality, liability and risk management, and audit. This position requires international travel, often at short notice and for extended periods.

Key Tasks and Responsibilities

Primary Activities

• Active collaboration in the rollout of Crown projects, for both internal and external
• deployment.
• Create and implement client solutions.
• Project planning & management.
• Change management & process improvement.
• Close collaboration with Group Support colleagues and IT department in the development and maintenance of RM systems.
• Provide innovative approach to creating solutions and contribute new ideas to the team.
• Active involvement in systems & regulatory compliance education, & enforcement.
• Site & system audits and operational reviews.
• Investigations and incident reviews.
• Staff training & re-training.

Team Contribution

• Pro-active support of Group Support Office team initiatives & solutions.
• Report progress observations & potential issues to management.
• Co-ordinate with other teams as needed and share technical skills or transfer
• knowledge.
• Provide orientation and training to end users for all modified and new systems.

Corporate Social Responsibility

• Support the company CSR commitment and goals.

Other

• Ad hoc duties as assigned by line Manager.
• Demonstrate and promote the company’s vision and values.

What we offer

• Work in international environment supporting clients from all over APAC, work with colleagues from multiple countries on daily basis
• Work in a dynamic team with opportunities for growth
• Learning opportunities in the field of relocations, international logistics and mobility
• Work on new projects for an industry leader with over 50 years history
• Summary of benefits offered (health, life and personal accident insurances, birthday leave, 2 days volunteering leave, PTO's from 15 and up to 20days)
• Language courses, Well-being Program, Mentoring Program, Employee Referral Program
• Performance bonus
• Career development path
• CSR, ED&I, Work-life balance initiatives

Call to action

If all above mentioned sounds interesting and motivating for you (and you have a suitable profile) we are looking forward to receiving your updated CV and discussing your career!

Company Values

At Crown we pride ourselves with the quality we deliver and values we stand by.

• We are CARING about people and their experience
• Always DETERMINED to do our best and to always keep improving
• We are genuinely THERE when our customers and colleagues need us
• We encourage the SHARING of knowledge amongst each other
• We continuously remain OPEN-MINDED to stay innovative

Equal Employment Opportunity

Crown is an equal opportunities employer. We are committed to providing equal employment opportunities to all qualified individuals without regard to race, religion, gender, pregnancy, national origin, age, physical and mental disability, marital status, gender orientation, gender identity, military/veteran status, or any other characteristic protected by law. Crown welcomes applications from all suitably qualified candidates eligible to live and work in the designated geographical region. We are committed to diversity, and to employee well-being, engagement and development.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Please refer to job description.