DUTIES AND RESPONSIBILITIES: 

Responsible for the daily operations of the Branch Office, oversees business development, profitability and productivity of the branch. 

Key Responsibilities: 

• Manage the branch operations and a team of sales associates to ensure the effective completion of their duties and responsibilities. 
• Conduct daily operational assessments to ensure branch growth and efficiency. 
• Monitor daily production and releases, providing regular updates on the branch’s operational status. 
• Maintain strong client and employee engagement to ensure delivery of quality service. 
• Implement sales strategies and action plans aligned with company objectives. 
• Prepare and submit regular reports on branch performance to the Immediate Superior. 
• Handle client complaints or concerns escalated by staff, ensuring timely and appropriate resolution. 
• Perform other related duties and responsibilities as may be assigned. 

Key Requirements: 

• Degree in Business Management, Sales or Marketing or other related course is a plus. 
• At least four (2) years of work-related experience in branch operations, in a managerial or supervisory capacity. 
• Work experience in a lending/financing company is an advantage but not required. 
• Should have technical marketing skills, relevant product and industry knowledge. 
• Excellent communication (written and verbal), decision-making, problem-solving, presentation, interpersonal, and networking skills. 
• Capable to solve amicably customer’s / client’s complaints. 
• Highly persuasive, goal-oriented, assertive, creative, innovative, adaptable, and analytical. 
• Willing to undergo two (2) weeks of training in Ortigas, Pasig.