Scheduler

Synlink Recruitment Outsourcing Co. Inc.

R$1.9-2.9K[Mensual]
No - Taguig<1 ano de experiênciaEnsino Médio Alto/SeniorTempo Inteiro
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Descrição do Trabalho

Benefícios

  • Derivações

    Permissão de refeição, Permissão de transporte

  • Recompensas e reconhecimento de funcionário

    Bônus de desempenho, Incentivos

  • Benefícios gerenciados pelo Governo

    Pagamento no décimo terceiro mês, Feriados Pagos

  • Saúde e Bem-Estar

    Seguro de saúde, HMO

  • Benefícios de Habilidades

    refeições gratuitas, Quartos de Dormir, Subsidio de treinamento

  • Desenvolvimento Profissional

    Treinamento de Trabalho

  • Tempo de desligamento e Saída

    Licença médica, Férias Deixadas

  • Balanço de Vida

    Horas Flexíveis

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Descrição:

The Patient Care Scheduler is responsible for coordinating and managing patient appointments, ensuring efficient scheduling processes, and delivering excellent customer service in a fast-paced BPO healthcare environment.


  • Schedule, reschedule, and cancel patient appointments for consultations, procedures, and follow-ups
  • Coordinate with physicians, nurses, and other healthcare professionals to confirm availability
  • Maintain and update patient records in electronic health systems (EHR/EMR)
  • Communicate appointment details, changes, and confirmations to patients via phone, email, or SMS
  • Verify insurance coverage and assist with pre-authorization processes when required
  • Monitor patient waitlists and prioritize scheduling based on urgency and provider availability
  • Handle inbound and outbound calls professionally, addressing patient inquiries and concerns

Requisito

  • 6 months and above call center experiences
  • At least HS graduates / SHS Grad or Graduate of health-related course
  • At least 18 years old and above
  • Able to handle work pressures
  • Willing to work onsite/ night shift / shifting schedules
  • Willing to work in an international pure voice account
Idioma InglêsAtendimento ao clienteAgendamentoHabilidades InterpessoaisElectronic Health RecordMicrosoft OfficeAttention to detailsPatient EducationData CollectionProblem Solving skills
Preview

Shaine Carandang

Recruitment AssociateSynlink Recruitment Outsourcing Co. Inc.

Alta taxa de resposta

Local de trabalho

3rd Floor Upper Mckinley Rd Taguig City-nearest landmark: Starbucks One World Square, One World Square. G2PX+27H, Upper McKinley Hl, Taguig, 1634 Metro Manila, Philippines

Postado em 03 July 2025

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