Supervisor

Skyro Philippines

R$2.9-3.4K[Mensual]
No - Mandaluyong1-3 Anos ExpDiplomaTempo Inteiro
Compartilhar

Descrição do Trabalho

Descrição:

Responsibilities:

  • Create and maintain collections policy and to make sure it was regularly being followed.
  • Create, monitor, and update collections reports.
  • Conduct agent evaluation and coaching.
  • Work closely with collections and verification management to achieve the target collections and verification target per month.
  • Facilitate huddles, meetings, and calibration.
  • Facilitate or assist on training roll-out such as but not limited to new hires training and upskill training.
  • Point person for complaint coordination and resolution for collections and verification.
  • Assist in screening and hiring of agents.
  • Propose improvements for collections and verifications.

Requisito

Qualifications:

  • Have good communication skill in English language.
  • Proficient in MS office (Word, Excel and Powerpoint)
  • Strong analytical, communication and presentation skills
  • With people management experience in Collections environment. Experience with Verification is a plus but not required.
  • Willing to work on site, weekends and holidays
Gerenciamento de vendasGerenciamento de clientesExcelente Habilidades de Comunicação
Preview

Nerriza Jane Mayandoc

HR Recruitment SpecialistSkyro Philippines

Alta taxa de resposta

Local de trabalho

Robinsons Cybergate 3. Robinsons Cybergate 3, Pioneer St, Mandaluyong City, Metro Manila, Philippines

Postado em 27 June 2025

Bossjob Safety Reminder

If the position requires you to work overseas, please be vigilant and beware of fraud.

If you encounter an employer who has the following actions during your job search, please report it immediately

  • withholds your ID,
  • requires you to provide a guarantee or collects property,
  • forces you to invest or raise funds,
  • collects illicit benefits,
  • or other illegal situations.