Support Specialist
Metacom Business Process Outsourcing
Descrição do Trabalho
Benefícios
Recompensas e reconhecimento de funcionário
Programa de reconhecimento de funcionário
Benefícios gerenciados pelo Governo
Pagamento no décimo terceiro mês, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS
Saúde e Bem-Estar
Seguro de Morte e Desmembramento Acidental, Seguro Dental, Seguro de Deficiência, Seguro de saúde, Seguro de Vida, HMO
Outros
Eventos Sociais da Empresa, Festas do Escritório
Benefícios de Habilidades
Equipamento da Empresa, Quartos de Dormir
Desenvolvimento Profissional
Treinamento de Trabalho
Tempo de desligamento e Saída
Licença médica
Descrição:
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate product information and support to enhance customer satisfaction.
- Resolve issues effectively and efficiently while maintaining professionalism.
- Document interactions and feedback in customer relationship management (CRM) software.
- Collaborate with team members to improve service quality and customer experience.
Requisito
- Educational Qualifications: Bachelor's degree or at least 2 years in college
- Experience Level: 2 years international bpo experience
- Skills and Competencies: Proficient in English, strong compliance knowledge, and an eagerness to assist customers.
- Working Conditions: Office environment with potential for remote work; requires flexibility in hours.
- Qualities and Traits: Excellent communication skills, patience, empathetic nature, and problem-solving abilities.
Carmina Cuala
HR OfficerMetacom Business Process Outsourcing
Responder Hoje 7 Vezes
Local de trabalho
18, Upper Mckinley Road. G3P4+V38, McKinley Hill Dr, Taguig City, Metro Manila, Philippines
Postado em 16 June 2025
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Metacom Business Process Outsourcing
Desfinanciado / Anjo
101-500 funcionários
BPO & Centro de Chamadas
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