Technical Support Representative

Tuesday Square

R$2.4-3.4K[Mensual]
No - Cebu1-3 Anos ExpEnsino Médio Alto/SeniorTempo Inteiro
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Descrição do Trabalho

Benefícios

  • Recompensas e reconhecimento de funcionário

    Incentivos, Bônus de desempenho

  • Benefícios gerenciados pelo Governo

    Pagamento no décimo terceiro mês, Saúde, SSS/GSIS

  • Saúde e Bem-Estar

    Seguro Dental, Seguro de saúde, HMO, Seguro de saúde

  • Desenvolvimento Profissional

    Treinamento de Trabalho

  • Tempo de desligamento e Saída

    Licença médica, Férias Deixadas, Hora paga desligada, Licença de Doença Paga

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Descrição:

We are looking for a Tech-Support Specialist to work onsite in Cebu.

What does a Tech Support Specialist do?


Technical support, or tech support, is a customer service role that involves helping users resolve issues with their technology: 

Diagnosing and fixing issues

  • Technical support workers diagnose and fix hardware or software issues. They may also perform regular maintenance on computers and networks. 

Providing support

  • Technical support workers provide support to users over the phone, in person, or via online chat or email. 

Documenting interactions

  • Technical support workers may generate support tickets to document their interactions with users. 

Restoring productivity

  • Technical support workers aim to restore productivity by addressing issues that can disrupt daily activities. 

Requisito

  • Applicants should at least be high school graduates to apply.
  • Applicants should have at least 1 year of BPO Experience to apply
  • Applicants should be available to start ASAP
Idioma InglêsAtendimento ao clienteCentral de atendimento
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Shun Michael Madera

RecruiterTuesday Square

Ativo dentro de três dias

Local de trabalho

10F, TDCX (PH) - Cebu IT Park Campus. 10F, HM Tower, W Geonzon St, Cebu City, 6000 Cebu, Philippines

Postado em 06 January 2025

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