Technical Support Representative

MD-TORCH Solutions

Urgente
R$3.8-4.3K[Mensual]
No - Davao del Sur1-3 Anos ExpEnsino Médio Alto/SeniorTempo Inteiro
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Descrição do Trabalho

Benefícios

  • Benefícios gerenciados pelo Governo

    Pagamento no décimo terceiro mês, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS

  • Desenvolvimento Profissional

    Treinamento de Trabalho, Desenvolvimento Profissional

Descrição:

  • Provide technical assistance and support for incoming queries.
  • Diagnose and troubleshoot hardware and software issues.
  • Guide users through step-by-step solutions.
  • Document issues and track resolutions in ticketing system.
  • Collaborate with other teams to improve customer experience.
  • Maintain up-to-date knowledge of products and services.

Requisito

  • 1-2 years Technical Support Representative Experience (SaaS)
  • Knowledgeable in Software as a Service
  • 1-year BPO experience (Call Handling)
  • Willing to work in Davao City
Excelente Habilidades de Comunicação
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Anna Fuentes

Marketing AssociateMD-TORCH Solutions

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Local de trabalho

Davao City. Davao City, Davao del Sur, Philippines

Postado em 06 May 2025

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