Technical Support Representative

MD-TORCH Solutions

Urgente
R$4.1-4.6K[Mensual]
No - Davao del Sur1-3 Anos ExpEnsino Médio Alto/SeniorTempo Inteiro
Compartilhar

Descrição do Trabalho

Benefícios

  • Benefícios gerenciados pelo Governo

    Pagamento no décimo terceiro mês, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS

  • Desenvolvimento Profissional

    Treinamento de Trabalho, Desenvolvimento Profissional

Descrição:

  • Provide technical assistance and support for incoming queries.
  • Diagnose and troubleshoot hardware and software issues.
  • Guide users through step-by-step solutions.
  • Document issues and track resolutions in ticketing system.
  • Collaborate with other teams to improve customer experience.
  • Maintain up-to-date knowledge of products and services.

Requisito

  • 1-2 years Technical Support Representative Experience (SaaS)
  • Knowledgeable in Software as a Service
  • 1-year BPO experience (Call Handling)
  • Willing to work in Davao City
Excelente Habilidades de Comunicação
Preview

Anna Fuentes

Marketing AssociateMD-TORCH Solutions

Alta taxa de resposta

Local de trabalho

Davao City. Davao City, Davao del Sur, Philippines

Postado em 06 May 2025

MD-TORCH Solutions

Não é necessário financiamento

<50 Funcionários

Recursos humanos e recrutamento

img
TORCH Solutions

View jobs hiring

Report this job

Bossjob Safety Reminder

If the position requires you to work overseas, please be vigilant and beware of fraud.

If you encounter an employer who has the following actions during your job search, please report it immediately

  • withholds your ID,
  • requires you to provide a guarantee or collects property,
  • forces you to invest or raise funds,
  • collects illicit benefits,
  • or other illegal situations.