Technical Support Specialist
Talent Outsourcing Channel (TORCH) Solutions
Descrição do Trabalho
Benefícios
Benefícios gerenciados pelo Governo
Pagamento no décimo terceiro mês, Fundo Pag-Ibig, Saúde, SSS/GSIS
Saúde e Bem-Estar
HMO
- Provide technical assistance and support for incoming queries and issues related to software and hardware.
- Diagnose and troubleshoot technical problems via phone, email, and chat.
- Document customer interactions and maintain accurate records of issues and resolutions.
- Collaborate with team members to enhance customer service and improve product functionality.
- Stay updated with the latest technology trends and product updates.
- Educational Qualifications: High/Senior High School diploma required.
- Experience Level: 1-3 years of technical support experience preferred.
- Skills and Competencies: Proficiency in SaaS applications, excellent English communication skills.
- Responsibilities and Duties: Provide help to customers, troubleshoot issues, and resolve technical queries.
- Working Conditions: Flexible schedule with potential for remote work.
- Qualities and Traits: Strong problem-solving abilities, patience, and a customer-focused attitude.
Elizabeth Libre
RecruiterTalent Outsourcing Channel (TORCH) Solutions
Ativo dentro de sete dias
Local de trabalho
215, Davao City. Davao City, Davao del Sur, Philippines
Postado em 08 April 2025
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