Technical Support Representative
Crescendo Staffing and Business Consulting Inc.
Descrição do Trabalho
Benefícios
Recompensas e reconhecimento de funcionário
Comissões, Bônus de desempenho, Incentivos
Benefícios gerenciados pelo Governo
Pagamento no décimo terceiro mês, Empréstimo para Funcionários, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS
Saúde e Bem-Estar
Seguro de saúde, HMO
Desenvolvimento Profissional
Treinamento de Trabalho
Tempo de desligamento e Saída
Licença médica, Férias Deixadas
- Respond to inbound technical support inquiries via phone, chat, or email.
- Diagnose and troubleshoot hardware, software, network, or device-related issues.
- Provide clear instructions and guidance to help customers resolve technical problems.
- Escalate complex issues to higher-level support or engineering teams when necessary.
- Document all customer interactions, issues, and resolutions accurately in the system.
- Follow up with customers to ensure issues are fully resolved and satisfaction is achieved.
- Stay up to date on product updates, features, and common technical issues.
- Meet performance metrics such as resolution time, customer satisfaction, and call handling.
- Minimum 24 Mos. BPO/ Call Center Experience in International Voice Accounts
- With Minimum 6 mos BPO Tech Experience in Voice Account
- HS/SHS grads
- Must have a Laptop or Desktop for Virtual process
Mark Christian de Guzman
HR OfficerCrescendo Staffing and Business Consulting Inc.
Alta taxa de resposta
Local de trabalho
Bridgetowne Destination Estate. Eulogio Rodriguez Jr. Ave, Quezon City, Metro Manila, Philippines
Postado em 27 June 2025
Portuguese Technical Support (Php 85,000 + Eastwood, Quezon City)
J-K Network ServicesR$7.7K[Mensual]
No - Cidade do Quezon1-3 Anos ExpEdu não necessárioTempo Inteiro
J-K European JobsRecruiter
Technical Support Representative
Strategic and Advance Marketing Services CorporationR$1.4-1.6K[Mensual]
No - Cidade do QuezonGraduação/Aluno FrescoBacharelTempo Inteiro
Kyla AlbuenaHR Officer
Technical and Admin Support
People360 Consulting CorporationR$1.4-1.8K[Mensual]
No - Cidade do QuezonSem necessidade ExpBacharelTempo Inteiro
Quenie FranciscoHR Recruitment Officer
Technical Support Representative - Sta Mezza Site
TalentLink OutsourcingR$2.3-2.7K[Mensual]
No - Cidade do Quezon<1 ano de experiênciaEnsino Médio Alto/SeniorTempo Inteiro
Prince VillacoraHR Manager
Technical Support
Greentech Electrical and Electronics CorporationR$1.8-3.2K[Mensual]
No - Cidade do Quezon1-3 Anos ExpBacharelTempo Inteiro
Greentech Electrical and Electronics CorpHR Officer
Crescendo Staffing and Business Consulting Inc.
Desfinanciado / Anjo
101-500 funcionários
Firma de Recrutamento
View jobs hiring
Sign In to Chat with Boss
Bossjob Safety Reminder
If the position requires you to work overseas, please be vigilant and beware of fraud.
If you encounter an employer who has the following actions during your job search, please report it immediately
- withholds your ID,
- requires you to provide a guarantee or collects property,
- forces you to invest or raise funds,
- collects illicit benefits,
- or other illegal situations.
