Metacom Business Process Outsourcing Solution Inc. Technical Support Representative

Metacom Business Process Outsourcing Solution Inc.

R$2.8-3.3K[Mensual]

No - Taguig1-3 Anos ExpBacharelTempo Inteiro

Derivações
Permissão de refeição, Permissão de transporte, Reembolso Médico
Recompensas e reconhecimento de funcionário
Incentivos
Benefícios gerenciados pelo Governo
Pagamento no décimo terceiro mês, Feriados Pagos, Saúde, SSS/GSIS
Saúde e Bem-Estar
Seguro de Morte e Desmembramento Acidental, Seguro Dental, Seguro de Deficiência, Seguro de Vida, HMO
Benefícios de Habilidades
refeições gratuitas
Desenvolvimento Profissional
Treinamento de Trabalho
Tempo de desligamento e Saída
Licença médica

Ler Mais

Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
Diagnose and troubleshoot technical problems, documenting solutions for future reference.
Communicate clearly and effectively with customers to ensure satisfaction.
Collaborate with engineering teams to resolve complex issues.
Maintain a positive attitude and provide exceptional customer service.

Educational Qualifications: Completed at least 2 years in college with no back subjects.
Experience Level: 3-5 years of experience in technical support or customer service.
Skills and Competencies: Proficient in English; strong CSR background; rider support experience; excellent teamwork and communication skills.
Responsibilities and Duties: Provide technical assistance, resolve customer inquiries, and ensure customer satisfaction.
Working Conditions: Fast-paced environment; may require shift work and remote support.
Qualities and Traits: Problem solver, empathetic listener, detail-oriented, and adaptable.