JOIN ASAP: Technical Support Specialist | Service Desk/Helpdesk

iOPEX Technologies Philippines

R$1.8-2.8K[Mensual]
No - Taguig1-3 Anos ExpEnsino Médio Alto/SeniorTempo Inteiro
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Descrição do Trabalho

Benefícios

  • Recompensas e reconhecimento de funcionário

    Bônus de desempenho

  • Benefícios gerenciados pelo Governo

    Pagamento no décimo terceiro mês, Empréstimo para Funcionários, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS

  • Saúde e Bem-Estar

    HMO

  • Desenvolvimento Profissional

    Treinamento de Trabalho, Desenvolvimento Profissional

  • Tempo de desligamento e Saída

    Licença médica, Férias Deixadas

Ler Mais

We are hiring for Technical Support Specialist for our Pioneer account. Join us now!


What you will be doing:

  • Handle customer issues via phone calls for Electric Vehicle
  • Troubleshoot technical issues pertaining to products in Electric Vehicle
  • Provide active updates to the customer until the issue has been resolved
  • Triage issues to Level-2 and Customer Care team in other global locations
  • Accurately document cases in-line with process requirements
  • Draft and send email follow-ups to the customer about cases that are being handled
  • Maintain a positive attitude and calmly resolve issues customers face with the product


What we are looking for:

  • At least a Senior High School or High school old curriculum graduates
  • Should have at least 1 year of Technical Support on a BPO set up
  • Excellent oral and written communication skills
  • Should be willing to work onsite on a shifting in BGC, Taguig



What's in it for you?

Our people enjoy some amazing perks, check out a few below:

  • Competitive salary package
  • Exciting employee engagement activities
  • Learning sessions every week
  • Fast career growth
  • Accessible location
  • HMO
  • OT/Holiday pay
  • Leave credits and conversions
  • Night differential
  • Uncapped annual appraisal
  • 2 days off


And most importantly, you’ll be part of a growing company with dynamic and engaging team.


Join our awesome #iopexhappy@work team!

Gerenciamento de relacionamentotechnical supportnon voicetsrVPN
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Alyana Sia

RecruiteriOPEX Technologies Philippines

Responder Hoje 0 Vezes

Local de trabalho

12th Floor, Six/NEO. 5th Ave. cor. 26th Street, Bonifacio Global City, Taguig, 1634 Metro Manila, Philippines

Postado em 07 October 2025

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