Telemarketer -for Travel Agency
Shroff Travel
Descrição do Trabalho
Benefícios
Derivações
Permissão de Telecomunicação
Recompensas e reconhecimento de funcionário
Bônus de desempenho, Funcionário do prêmio do mês, Programa de reconhecimento de funcionário, Presente de Feriado
Benefícios gerenciados pelo Governo
Pagamento no décimo terceiro mês, Empréstimo para Funcionários, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS
Saúde e Bem-Estar
Seguro de saúde, HMO
Benefícios de Habilidades
Quartos de Dormir
Tempo de desligamento e Saída
Maternidade e licença de paternidade, Licença Pai Solo, Licença especial para mulheres, Férias Deixadas
- Contact potential customers through outbound calls to introduce travel services, special offers, and new packages.
- Promote and sell travel packages, including vacation trips, cruises, flights, and hotel accommodations.
- Provide detailed information to customers about travel destinations, itineraries, and pricing.
- Identify customer preferences and recommend suitable travel options based on their needs.
- Address customer inquiries and resolve any concerns or issues related to bookings.
- Keep accurate records of customer interactions, sales, and follow-ups using CRM tools.
- Meet and exceed monthly sales and performance targets.
- Maintain up-to-date knowledge of industry trends, travel destinations, and promotions.
- Follow up with leads and previous customers to ensure satisfaction and encourage repeat business.
- Offer post-sale support, including assisting customers with changes or cancellations to their bookings.
- Build and maintain relationships with clients to ensure customer loyalty and positive reviews.
- Bachelor’s degree in tourism, hospitality, or a related field.
- Previous experience in telemarketing, customer service, or sales is preferred.
- Excellent communication skills, both verbal and written.
- Ability to build rapport with customers and handle objections effectively.
- Strong sales and negotiation skills.
- Detail-oriented with excellent organizational abilities.
- Comfortable working in a target-driven environment.
- Knowledge of travel destinations, booking systems, and customer relationship management (CRM) software is a plus.
- Skills & Attributes:
- Positive, energetic, and friendly demeanor.
- Strong problem-solving and multitasking abilities.
- Ability to work independently and as part of a team.
- Passionate about travel and helping others create memorable experiences
Canada Analiza
HR SupervisorShroff Travel
Ativo dentro de sete dias
Local de trabalho
Shroff International Travel Care Inc., Unit 610/606, Filinvest, Civic Prime Building, Muntinlupa, 1770 Kalakhang Maynila, Philippines
Postado em 05 March 2025
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