We are seeking staff to conduct cold calls to IT companies in Singapore, Malaysia, and Australia to secure subcontracted software development projects. This is an initial project with the following conditions:

• Target companies: IT companies in Singapore, Malaysia, and Australia
• Purpose of calls: To propose our software development resources and services
• Possibility of extension: Continued engagement may be offered depending on results
• Work location: Up to 2 on-site reports at the Ortigas office may be required (not mandatory)

Working Hours & Compensation

• Estimated working hours: 40–52 hours per month (weekday 9:00 am to 5:00 pm)
• Shift system: 1 shift = 4 hours, up to 10–13 shifts per month
• Compensation: PHP 500 per hour
• Salary disbursement:
• Cut-off period 22nd – 5th → Paid on the 15th of the month
• Cut-off period 6th – 21st → Paid on the 30th of the month

Work Expectations & Evaluation

• Trial period: First 3 shifts (12 hours total)
• If no appointments are secured during this period, the contract will not be renewed (trial hours will still be paid).
• Expected number of calls per shift:
• 1st shift: 50 calls
• 2nd shift: 80 calls
• 3rd shift: 80 calls
• After the trial period: Quota set at 25 calls per hour
• If calls are finished early, remaining time can be used for lead outreach via email or social media
• Performance review: Conducted every 5 shifts
• If the average number of appointments per total shifts is below 1, the contract will not be renewed
• Example: If you work 5 shifts but secure fewer than 5 appointments, the contract will not be renewed

Key Responsibilities

• Lead generation through outbound calls to introduce services
• Preparing and qualifying lead lists based on predetermined criteria
• Scheduling appointments for the sales team
• Maintaining accurate records in the CRM system
• Conducting follow-up calls when necessary
• Providing feedback on lead quality and call scripts for process improvement

Qualifications

• Experience in call centers, telemarketing, or sales (at least 6 months BPO experience preferred)
• Strong English verbal communication skills (persuasive and personable phone presence)
• Background in IT (degree in IT or development knowledge/experience is a plus)
• Goal-oriented mindset and persistence in achieving results
• Strong organizational skills and attention to detail, with the ability to multitask
• Experience using CRM systems or similar tools