Ticketing Officer

Link Compliance Pte Ltd

R$5.3-6.6K[Mensual]
No - Kuala Lumpur3-5 anos ExpDiplomaTempo Inteiro
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Descrição do Trabalho

Benefícios

  • Recompensas e reconhecimento de funcionário

    Bônus de desempenho

  • Benefícios gerenciados pelo Governo

    Feriados Pagos

  • Saúde e Bem-Estar

    Seguro de saúde

Descrição:

  • Liaise with customers to gather information and data required for system setup, implementation, and post-sales support.
  • Identify and resolve issues within the collected information and data; communicate with clients to clarify and provide suitable solutions.
  • Prepare and maintain comprehensive system documentation, ensuring it reflects the latest system updates and releases.
  • Compile, document, and update ongoing issues, contributing actively to the internal knowledge base.
  • Lead client discussions to ensure smooth communication and project understanding.
  • Monitor project timelines and coordinate with programmers to address any technical issues efficiently.


Requisito

  • Eligibility: Candidates have full working rights for Malaysia.
  • Languages: Proficiency in English and Bahasa Malaysia is required.
  • Education: Diploma or Degree holders of Computer Science, Information Technology, Enterprise information system or IT related disciplines
  • Experience: 1 to 3 years of experience, preferably in the IT Accounting Software industry or property management sector.
  • Skills & Attributes: Strong ability to prioritize and multitask effectively.
  • Capable of working independently with a high level of commitment, integrity, and a proactive attitude. Excellent communication skills and a customer-focused approach.


Atendimento ao clienteResolução de Problemas
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Michelle Phang

HR OfficerLink Compliance Pte Ltd

Responder Hoje 0 Vezes

Local de trabalho

Bangsar South. Bangsar South, 59200 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Postado em 12 June 2025

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Link Compliance Pte Ltd

101-500 funcionários

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