Ticketing Officer

Shroff Travel

Urgente
R$1.9-2.3K[Mensual]
No - Muntinlupa3-5 anos ExpBacharelTempo Inteiro
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Descrição do Trabalho

Benefícios

  • Recompensas e reconhecimento de funcionário

    Bônus de desempenho, Programa de reconhecimento de funcionário, Presente de Feriado

  • Benefícios gerenciados pelo Governo

    Pagamento no décimo terceiro mês, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS

  • Saúde e Bem-Estar

    Seguro de saúde, HMO

  • Tempo de desligamento e Saída

    Maternidade e licença de paternidade, Licença médica, Licença Pai Solo, Licença especial para mulheres, Férias Deixadas

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  • Makes and confirms flight reservations for passengers on scheduled airline services.
  • Arrange travel itineraries and reservations for customers and sub-agents using various Computer Reservations Systems (CRS) / Global Distribution Systems (GDS), including Sabre, Amadeus, Travelport, Cebu Pacific Sky Partner, AirAsia, Jetstar, and AirSWIFT.
  • Checks flight availability and pricing in real-time using online reservation systems and confirms bookings accordingly.
  • Sends quotations, fare conditions, and flight restrictions to clients, ensuring compliance with airline deadlines.
  • Verifies the validity of travel documents such as passports and visas.
  • Assess visa and transit visa requirements based on passenger itinerary and nationality.
  • Notifies clients or sub-agents of any changes, confirmations, or cancellations in flight schedules.
  • Coordinates with airlines, travel insurance providers, and foreign tour operators to obtain quotes and support for client requirements.
  • Compiles and records information necessary for the issuance of airline tickets, either for delivery or electronic transmission to passengers.
  • Encodes and decodes data in the Passenger Name Record (PNR) to confirm details such as destination, carrier, flight number, seat class, and stopovers.
  • Documents completed transactions and files supporting documents, including Travel Orders (TO) and Payment Requisition Forms (PRF), for review and approval.
  • Consistently follows up on assigned client queries to ensure timely resolution and achievement of closure targets.
  • Prepares and submits a Daily Accomplishment Report at the end of each workday.
  • Graduate of BS Tourism or any related courses
  • At least 3 years related experience gained from a travel agency
  • Good Command of Domestic and International Geography
  • Very good communications skills (verbal & written)
  • Excellent customer service capabilities
  • Preferably residing in Alabang, Las Pinas, Paranaque or willing to relocate
Idioma InglêsAtendimento ao clienteAgendamentoHabilidades InterpessoaisPeitoral de Vendas e EncerramentoHabilidades OrganizacionaisHabilidades das pessoas
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HR SupervisorShroff Travel

Ativo dentro de sete dias

Local de trabalho

Shroff International Travel Care Inc., Unit 610/606, Filinvest, Civic Prime Building, Muntinlupa, 1770 Kalakhang Maynila, Philippines

Postado em 08 May 2025

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Shroff Travel

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