Trainer

Sutherland Philippines

Urgente
R$1.9-2.4K[Mensual]
No - Albay<1 ano de experiênciaBacharelContrato
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Descrição do Trabalho

Descrição:

  • Provide coaching assistance for performance improvement to trainees without BPO experience
  • Utilize reporting and analytical skills for class performance assessment and enhancement
  • Trainer post is temporary as long as we are conducting NHA classes in the area (initial contract is for 6 months, and can get extended depending on the projection of classes and trainer’s performance).

Requisito

  • At least 1-year BPO experience
  • Excellent verbal and written English communication skills
  • Ability to multitask in a fast-paced environment
  • Collaborative team player with the ability to work independently with minimal direction
  • Training/Teaching background is an advantage in order to get certified and conduct classes ASAP
  • Flexible with time, but the classes are usually in the morning schedule
  • Excellent coaching and interpersonal skills
  • Coaching skills: ability to adjust to trainees with no BPO background, and coach them accordingly for performance improvement
  • Interpersonal skills: able to communicate to different types of trainees, stakeholders and anyone involved in the NHA process
  • Reporting and analytical skills for class performance review and development
  • Should be staying near the hub to minimize transportation expenses
Excelente Habilidades de ComunicaçãoTeaching SkillsHabilidades analíticasTreinamentoOratória públicaHabilidades InterpessoaisComunicação escrita
Preview

Irene Nuguid

LeadSutherland Philippines

Mais de dez respostas hoje

Local de trabalho

2F BPO Bldg., Embarcadero de Legazpi, Embarcadero de Legazpi. Legazpi Blvd, Port Area, Legazpi City, 4500 Albay, Philippines

Postado em 09 May 2025

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Sutherland Philippines

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