Travel Consultant
Eyelight Travel and Tours
Descrição do Trabalho
Benefícios
Recompensas e reconhecimento de funcionário
Comissões
Benefícios gerenciados pelo Governo
Pagamento no décimo terceiro mês, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS
Outros
Compartilhamento de Lucro
Tempo de desligamento e Saída
Licença médica, Férias Deixadas
Descrição:
- As a Travel Agency Reservation Officer at EyeLight Travel and Tours, you will be responsible for managing and processing travel bookings for our clients.
- Your role will involve handling inquiries, providing travel advice, and ensuring a seamless reservation experience.
- Booking Management: Handle reservations for flights, hotels, and vacation packages, ensuring accuracy and timely processing.
- Customer Service: Provide exceptional customer service by answering client inquiries, offering travel advice, and addressing any issues or concerns.
- Travel Planning: Assist clients in planning their trips, including itinerary creation, destination recommendations, and travel arrangements.
- System Management: Utilize our reservation system to input and update client information, manage bookings, and generate reports.
- Vendor Liaison: Communicate with airlines, hotels, and other travel service providers to confirm reservations and resolve any issues.
- Documentation: Prepare and send travel documents, such as tickets, itineraries, and vouchers, to clients.
- Problem Resolution: Address and resolve booking conflicts or discrepancies, ensuring client satisfaction.
Requisito
- Proficient in Amadeus GDS: Must have hands-on experience in booking and issuing flight tickets
- Experience in ticketing operations: Knowledge of fare rules, refunds, revalidations, and exchanges
- Tour packaging knowledge: Familiar with planning and curating travel itineraries tailored to client needs
- Visa processing experience: Willing to learn or assist in the visa application process; prior exposure is a plus
- Strong communication skills: Able to professionally engage with clients and partners via phone, email, or in-person
- Organized and detail-oriented: Can manage multiple bookings and deadlines efficiently
- Team player: Willing to collaborate with colleagues in a fast-paced travel environment
- Education: Preferably a graduate of Tourism, Hospitality Management, or any related field
Rasha Bayoumi
OwnerEyelight Travel and Tours
Ativo dentro de três dias
Local de trabalho
Rm300 3/F, Gedisco Building. 1564 A. Mabini St, Ermita, Manila, 1000 Metro Manila, Philippines
Postado em 19 May 2025
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