• Handle inbound and outbound customer calls efficiently.
• Provide excellent customer service and support to resolve inquiries.
• Document customer interactions accurately in the system.
• Collaborate with team members to improve service quality.
• Meet performance metrics and targets consistently.

Requirements:

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: 0–2 years (Entry-level position; no experience required).
• Skills and Competencies: Strong English language proficiency; excellent communication skills.
• Qualities and Traits: Positive attitude, patience, and ability to handle stress effectively.
• Working Conditions: Comfortable working in a fast-paced call center environment.