Atome Collection Email Support (Open to Fresh Grads)

Atome

R$1.5-2K[Aylık]

Tesis içi - MandaluyongYeni Mezun/ÖğrenciLise/LiseTam zamanlı

Paylaşmak

Ödenekler
Yemek Harcırahı
Çalışan Takdiri ve Ödüllendirme
Komisyon
Devletin Zorunlu Sağladığı Faydalar
13. Ay Ödemesi, Pag-Ibig Fonu, Ücretli tatil, Philhealth, SSS/GSIS
Sigorta Sağlık ve Wellness
HMO
Avantajların Avantajları
Şirket Ekipmanları
İzin ve İzin
Hükümetin Zorunlu İzin, Hastalık İzni, Tatil İzni

Devamını oku

Daily collection of overdue balance from customers and able to answer customers' inquiries via Zendesk email for PH markets.
Can create communication templates via email to improve collection efficiency.
Coordinates closely with the collections team in forwarding proof of payment and request for call backs.
Work closely with customer service team on communicating customer's concern raised in the repayment emails.
Ensures zero complaints and one-time resolution when responding to emails.
Will escalate any email complaints received to the QA Team for investigation and proper resolution.

Open to fresh graduates.
Senior High School or college undergraduates must have at least 1 year of experience in Collections or email support.
Experience in Unsecured Collections and Credit Card accounts is an advantage.
Proficient in using MS Office applications.
Resourceful, results-oriented, and patient.
Strong analytical and problem-solving skills, with the ability to apply logical reasoning and analytical methods.

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