The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists

QUALIFICATIONS:

• College Graduate
• Good communication
• Planning and organizing skills
• Computer Skills
• Excellent Problem-solving skills
• Works well with people
• Customer centric

RESPONSIBILITIES:

• Responsible for order processing of Sales Orders and Purchase Orders.
• Check and receive all sales orders for completeness of data necessary for fast and accurate encoding of orders, picking and delivery to customers.
• Encodes data and orders in the system diligently and accurately for database building.
• Responsible for seeking approvals for orders and for providing necessary documents promptly for fast processing of deliveries.
• Follow up customers on payments and collection of such payments.
• Attends to / answers customers’ various inquiries on the status of their orders, accounts and deliveries as well as complaints.
• Responsible for monitoring Reports – Sales order monitoring, SI filing, Initial stocks monitoring, complaints monitoring, inventory, etc.
• Inter-departmental coordination regarding operational concerns. Coordinates closely with warehouse for delivery schedules, special instructions from customers and others.
• Confirmation and verification of returned invoices and reasons for rejections.
• Accounts Receivable collections. Follow-up and schedule collection of outstanding ARs.
• Follow established policies and procedures especially established timelines, cut-offs and lead times.
• Performs other duties that may be assigned by immediate superior from time to time.

Please refer to job description.