Call Center Agent

Neksjob Philippines

R$1.4-2.4K[月薪]
现场办公 - 米沙鄂东无需经验高中全职
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职位描述

职位描述

We are seeking a dedicated and personable Customer Service Representative to join our team. The ideal candidate will be the first point of contact for our customers, providing excellent service and support across various communication channels. If you enjoy solving problems and delivering outstanding customer experiences, we’d love to hear from you.


Key Responsibilities:

  • Handle incoming customer inquiries via phone, email, and chat in a professional manner
  • Resolve customer issues efficiently and accurately, escalating when necessary
  • Maintain detailed and accurate records of customer interactions
  • Provide product/service information and troubleshoot basic issues
  • Follow communication guidelines and policies
  • Collaborate with team members and other departments to improve customer satisfaction

职位要求

  • High school diploma or equivalent (Associate or Bachelor’s degree preferred)
  • Previous customer service experience is a plus
  • Strong verbal and written communication skills
  • Ability to stay calm under pressure and handle high call volumes
  • Basic computer skills and familiarity with CRM systems is an advantage
  • Empathy, patience, and a problem-solving mindset
英语客户服务调度解决问题有团队精神的人技术技能后台支持组织技能人际交往能力
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Reina Neksjob

HR ManagerNeksjob Philippines

七天内活跃

工作地址

2, Cagayan de Oro. Cagayan de Oro, Misamis Oriental, Philippines

发布于 25 June 2025

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