Customer Service Representative

Exccell Workforce Solutions Corp.

R$1.5-2K[月薪]
现场办公 - 曼達盧永1-3 年經驗專科全職
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職位描述

福利待遇

  • 法定福利

    13薪, Pag-Ibig 基金, 帶薪假, 菲爾健康, SSS/GSIS

簡介

  • With experience as CSA (Mobile phone products)
  • Provide exceptional customer support via phone, email, and chat.
  • Resolve customer inquiries and complaints efficiently and professionally.
  • Maintain accurate records of customer interactions.
  • Assist in product knowledge to enhance customer experience.
  • Collaborate with team members to improve service processes.
  • Demonstrate a positive attitude and strong problem-solving skills.

職位要求

  • Educational Qualifications: Diploma in any field.
  • Experience Level: 1-3 years of experience in customer service roles.
  • Skills and Competencies: Proficient in call centre operations, back office support, effective sales pitching and closure techniques, and familiarity with Salesforce.
  • Responsibilities and Duties: Address customer inquiries, provide solutions, manage sales processes, and support backend operations.
  • Working Conditions: Office environment with potential for remote work; may involve shift scheduling.
  • Qualities and Traits: Excellent communication skills, problem-solving abilities, patience, and a customer-oriented mindset.
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Lea Cuadra

HR ManagerExccell Workforce Solutions Corp.

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工作地址

SM Megamall Building A. EDSA, corner Doña Julia Vargas Ave, Ortigas Center, Mandaluyong City, 1555 Metro Manila, Philippines

發布於 04 June 2025

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Exccell Workforce Solutions Corp.

未融資

501-1000 人

人力資源

查看熱招工作

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