Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.
職位描述
簡介
- Provide exceptional customer support via phone, email, and chat.
- Resolve customer inquiries and issues promptly and efficiently.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to improve service processes.
- Ensure customer satisfaction and retention through effective communication.
- Stay updated on product knowledge and company policies.
職位要求
- Educational Qualifications: A Bachelor’s degree in Business, Communications, or a related field is required.
- Experience Level: Less than 1 year of experience in customer service or a similar role.
- Skills and Competencies: Strong communication, problem-solving skills, and proficiency in CRM software.
- Working Conditions: Primarily office-based, with potential for remote work.
- Qualities and Traits: Empathetic, patient, and detail-oriented, with a positive attitude.
Brenny Lamban CSSWB
HR ManagerMetacom Business Process Outsourcing Solution Inc.
回應率高
工作地址
Infosys. 2, SM City Clark, SM BPO Building, Clark Freeport, Pampanga, Philippines
發布於 18 July 2025
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