Quality Analyst, BPO

Bravissimo Resourcing Inc.

R$2.6-2.8K[月薪]
现场办公 - 馬尼拉1-3 年經驗本科全職
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職位描述

福利待遇

  • 員工表彰與獎勵

    績效獎金

  • 法定福利

    13薪, 帶薪假

  • 健康保險

    健康維護組織

  • 休假和請假

    病假, 休假

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Languages Available:

  • Japanese with JLPT N2 certificate
  • Korean with TOPIK 4 certificate
  • Bahasa
  • Vietnamese
  • Hindi
  • Thai
  • Bengali


Why You’ll Love It Here

  • Growth you can see – promotions and career paths await
  • Learning that sticks – trainings to sharpen your skills
  • Learning that sticks – trainings to sharpen your skills
  • A workplace that cares – inclusive, supportive, and people-first
  • Health coverage you can count on


Key Responsibilities:

  • Monitors all interactions (calls, emails, Salesforce logs, XL sheets) and ensures accuracy of the same with on-time/immediate feedback to the floor.
  • Coordinates and facilitates call calibration/training sessions for call center staff.
  • Publishes quality trends, feedback and improvement / enhancement reports to Verisk team.
  • Conduct quality monitoring and coaching
  • Deal tactfully and courteously with clients


Qualifications

  • Bachelor's Degree in any field
  • Lived/worked/studied for at least 3 years (Any of the languages mentioned above)
  • BPO/Customer service experience is a MUST


#HiringNow #JobOpportunity #CareerGrowth #JoinOurTeam #NowHiring #WorkWithUs #BPOJobs #CustomerServiceJobs #CallCenterJobs #ProjectBasedJobs #BilingualJob #MultilingualTalent #JapaneseJobs #KoreanJobs #BahasaJobs #VietnameseJobs #HindiJobs #ThaiJobs #BengaliJobs #LanguageSpecialist #LanguageExpert

客戶服務英語語言JapaneseKoreanBahasaVietnameseHindiThaiBengali人際溝通能力
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Regine Antonette Renza Lopez

HR Manager Bravissimo Resourcing Inc.

活躍於三天內

工作地址

Metro Manila. Metro Manila, Philippines

發布於 30 October 2025

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