Customer Service Representative
JetSon Manpower Agency
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Description
- Serve as the first point of contact for customer inquiries.
- Resolve customer issues and provide accurate information.
- Maintain a positive and empathetic demeanor.
- Document interactions and follow up as necessary.
- Collaborate with team members to improve service quality.
- Meet performance metrics and goals.
Requirements
- Educational Qualifications: High/Senior High School diploma required.
- Experience Level: Suitable for fresh graduates or students seeking their first professional role.
- Skills and Competencies: Proficiency in English, customer service excellence, call center experience, familiarity with sales pipelines, strong work ethic, and effective problem-solving abilities.
- Responsibilities and Duties: Handle customer inquiries, provide support, manage call logs, and assist in resolving issues.
- Working Conditions: Office environment with potential for call center shifts; may involve handling high call volumes.
- Qualities and Traits: Positive attitude, patience, strong communication skills, adaptability, and a team-oriented mindset.
Kim Siguenza
HR OfficerJetSon Manpower Agency
Reply 0 Times Today
Working Location
N/A, Taguig. Taguig, Metro Manila, Philippines
Posted on 04 September 2025
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