Call Center Agent

Staffing co.

R$1.9-2.4K[Mensual]
No - CebuSem necessidade ExpEnsino Médio Alto/SeniorTempo Inteiro
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Descrição do Trabalho

Benefícios

  • Recompensas e reconhecimento de funcionário

    Incentivos

  • Benefícios gerenciados pelo Governo

    Pagamento no décimo terceiro mês, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS

  • Saúde e Bem-Estar

    HMO

  • Tempo de desligamento e Saída

    Licença médica

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Descrição:

  • Answer incoming calls and address customer queries.
  • Provide information about products and services.
  • Resolve customer complaints efficiently and courteously.
  • Document customer interactions and feedback.
  • Work collaboratively with team members to improve service quality.
  • Meet established performance metrics and targets.
  • Maintain a positive, empathetic, and professional demeanor.


Requisito

  • Educational Qualifications: High/Senior High School diploma is required.
  • Experience Level: No prior experience is necessary; training will be provided.
  • Skills and Competencies: Proficient in English, excellent customer service skills, ability to work collaboratively as a team player, and a strong work ethic.
  • Responsibilities and Duties: Handle customer inquiries, provide information about products/services, resolve issues efficiently, and maintain accurate records.
  • Working Conditions: Fast-paced office environment with scheduled shifts, including evenings and weekends.
  • Qualities and Traits: Strong communication skills, patience, adaptability, and a positive attitude.


Idioma InglêsAtendimento ao clienteJogador de equipeÉtica de Trabalho Forte
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Jayvee Mercado

HR ManagerStaffing co.

Responder Hoje 5 Vezes

Local de trabalho

1180, Concentrix Cebu Mactan Recruitment Site, 2nd Floor, Building 3, 8 Newtown Blvd, Lapu-Lapu City, 6015 Cebu, Philippines

Postado em 19 May 2025

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Staffing co.

Pré-Série A

101-500 funcionários

BPO & Centro de Chamadas

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