Call Center Agent

Metacom Business Process Outsourcing

R$2.5-3.5K[Mensual]
No - Taguig<1 ano de experiênciaBacharelTempo Inteiro
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Descrição do Trabalho

Benefícios

  • Derivações

    Permissão de refeição

  • Recompensas e reconhecimento de funcionário

    Bônus de desempenho, Opinião Anual, Presente de Feriado, Incentivos

  • Benefícios gerenciados pelo Governo

    Pagamento no décimo terceiro mês, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS

  • Saúde e Bem-Estar

    Seguro de Morte e Desmembramento Acidental, HMO

  • Benefícios de Habilidades

    Viagem Anual da Empresa, Equipamento da Empresa, Subsidio de treinamento

  • Desenvolvimento Profissional

    Treinamento de Trabalho, Desenvolvimento Profissional

  • Tempo de desligamento e Saída

    Licença médica, Férias Deixadas, Tempo de voluntariado desativado

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Descrição:

  • Provide excellent customer service via phone.
  • Manage inbound and outbound calls efficiently.
  • Address customer inquiries and resolve issues promptly.
  • Document call details accurately in the system.
  • Maintain knowledge of products and services.
  • Work collaboratively with team members.
  • Achieve performance and quality metrics.

Requisito

  • Educational Qualifications: Bachelor's degree required.
  • Experience Level: Less than 1 year of experience in customer service or call center roles.
  • Skills and Competencies: Proficient in handling sales pipelines, excellent customer service skills, and effective communication abilities.
  • Working Conditions: Office environment, may require sitting for extended periods.
  • Qualities and Traits: Strong problem-solving skills, adaptability, and a positive attitude.
Pipeline de VendasAtendimento ao clienteCentral de atendimento
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Elizabeth Agapito

HR ManagerMetacom Business Process Outsourcing

Alta taxa de resposta

Local de trabalho

3-5, Cognizant Philippines - 18/20 Building. 3rd to 5th Floors 18 Upper McKinley Bldg Upper McKinley Road, McKinley Hill Exit, Taguig City, 1634 Metro Manila, Philippines

Postado em 13 June 2025

Jobs

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Metacom Business Process Outsourcing

Desfinanciado / Anjo

101-500 funcionários

BPO & Centro de Chamadas

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