Customer Care Representative
Metacom Careers
Descrição do Trabalho
Benefícios
Recompensas e reconhecimento de funcionário
Incentivos
Benefícios gerenciados pelo Governo
Pagamento no décimo terceiro mês, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS
Saúde e Bem-Estar
HMO
Descrição:
- Respond to customer inquiries via phone, email, and chat.
- Provide information about products and services.
- Resolve customer complaints and issues efficiently.
- Maintain accurate customer records and documentation.
- Collaborate with team members to improve service delivery.
- Identify opportunities for upselling or cross-selling.
- Stay updated on product knowledge and company policies.
Requisito
- Educational Qualifications: High/Senior High School diploma required.
- Experience Level: No prior experience required; training will be provided.
- Skills and Competencies: Proficient in English, excellent customer service abilities, and call center skills.
- Working Conditions: Office environment with a team-oriented atmosphere.
- Qualities and Traits: Strong communication skills, empathy, patience, and a positive attitude.
Eduard Lagman
HR OfficerMetacom Careers
Alta taxa de resposta
Local de trabalho
3-5, Cognizant Philippines - 18/20 Building. 3rd to 5th Floors 18 Upper McKinley Bldg Upper McKinley Road, McKinley Hill Exit, Taguig City, 1634 Metro Manila, Philippines
Postado em 03 June 2025
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