Customer Service Agent

Synlink Recruitment Outsourcing Co. Inc.

R$1.5-2.6K[Mensual]
No - TaguigSem necessidade ExpEnsino Médio Alto/SeniorTempo Inteiro
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Descrição do Trabalho

Benefícios

  • Derivações

    Reembolso Médico

  • Recompensas e reconhecimento de funcionário

    Bônus de desempenho, Opinião Anual, Incentivos

  • Benefícios gerenciados pelo Governo

    Pagamento no décimo terceiro mês, Feriados Pagos

  • Saúde e Bem-Estar

    HMO

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Descrição:

  • Answer inbound calls, emails, or chat messages from customers regarding their insurance policies.
  • Help customers initiate the claims process by gathering necessary information.
  • Provide status updates on open claims and resolve any issues or concerns.
  • Work with the claims department to ensure a timely and accurate resolution of claims.
  • Address customer complaints or issues related to their insurance policies, payments, or claims.
  • Resolve discrepancies or billing errors, escalating complex issues to higher-level support or management when necessary.
  • Provide timely follow-up to ensure customer satisfaction and problem resolution.
  • SITE: Taguig

Requisito

  • Work Set-Up: Onsite
  • Requirements: No BPO Experience required
  • Salary: Up to 28k Offer
  • Qualifications: Open to HS (Old Curr) grads, SHS, College grads, or College undergrads
Atendimento ao clienteIdioma Inglês
Preview

Sheena Tesorero

Recruitment AssociateSynlink Recruitment Outsourcing Co. Inc.

Ativo dentro de três dias

Local de trabalho

11th Floor, Taguig. Taguig, Metro Manila, Philippines

Postado em 06 January 2025

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