Customer Service Manager

HAKATA POWER MACHINERIES INC.

R$1.4-1.9K[Mensual]
No - Valentim1-3 Anos ExpBacharelTempo Inteiro
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Descrição do Trabalho

Benefícios

  • Recompensas e reconhecimento de funcionário

    Bônus de desempenho

  • Benefícios gerenciados pelo Governo

    Pagamento no décimo terceiro mês, Empréstimo para Funcionários, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS

Descrição:

  • Lead and manage the customer service team to ensure high-quality service delivery.
  • Develop and implement customer service policies and procedures.
  • Handle escalated customer inquiries and complaints effectively.
  • Monitor performance metrics and prepare reports for management.
  • Train and mentor team members to enhance skills and performance.


Requisito

  • Educational Qualifications: Bachelor's degree in business administration or related field.
  • Experience Level: 1-3 years of experience in customer service management or similar roles.
  • Skills and Competencies: Strong customer service expertise, scheduling proficiency, problem-solving abilities, account management skills, and technical proficiency.
  • Working Conditions: Primarily office-based with occasional remote work opportunities; may involve some evening or weekend shifts.
  • Qualities and Traits: Excellent communication skills, strong leadership capabilities, empathy, and adaptability.
Atendimento ao clienteAgendamentoResolução de ProblemasGerenciamento da contaHabilidades Técnicas
Preview

Wiljean Ayangod

HR OfficerHAKATA POWER MACHINERIES INC.

Ativo dentro de três dias

Local de trabalho

1363-A-1 Darlucio corner Mindanao Avenue Ugong Valenzuela, Valenzuela, Philippines, Metro Manila Subway Depot. M2X9+M3V, Mindanao Ave Ext, Valenzuela, Metro Manila, Philippines

Postado em 06 May 2025

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HAKATA POWER MACHINERIES INC.

Desfinanciado / Anjo

<50 Funcionários

Equipamento Pesado

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