Customer Service Representative l Local Account & Dayshift
Transec BPO Solutions Inc.
Keterangan Kerja
Manfaat
Pengiktirafan dan Ganjaran Pekerja
Bonus Prestasi
Insurans Kesihatan & Kesejahteraan
Insurans Hayat, HMO
Faedah Tambahan
Lawatan Tahunan Syarikat, Kuarter Tidur
Pembangunan Profesional
Latihan Pekerjaan
Cuti & Pelepasan
Cuti Hari Jadi, Cuti Sakit, Curi Percutian
Penerangan
- Answer incoming calls from customers ranging from product information, price inquiries, complaints, delivery follow-ups, etc.
- Accurately log all incoming calls in the CRM (customer relationship management) system for proper documentation.
- Efficiently and effectively identify concerns and provide the necessary solutions where applicable.
- Coordinate with several branches and departments to resolve customer concerns and/or requests.
- Ensure pending concerns are attended to in a timely manner and escalate as needed.
Syarat-syarat
- Must have at least 6 months experience in customer service.
- Basic knowledge in using Microsoft Word and Excel.
- Understandable writing and speaking skills in both English and Filipino.
Patricia Nicole Rosales
Recruitment SpecialistTransec BPO Solutions Inc.
Kadar tindak balas yang tinggi
Tempat Bertugas
31st Floor, One Corporate Centre, Julia Vargas Avenue, Meralco Ave, Ortigas Center, Pasig, Metro Manila, Philippines
Disiarkan pada 26 April 2025
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Lain-lain
51-100 Pekerja
BPO & Pusat Panggilan
Lihat pengambilan kerja
Sertai Bossjob
Peringatan Keselamatan Bossjob
Jika jawatan memerlukan anda bekerja di luar negara, sila berhati-hati dan berhati-hati dengan penipuan.
Jika anda menemui majikan yang mempunyai tindakan berikut semasa pencarian kerja anda, sila laporkan segera
- menahan ID anda,
- menghendaki anda memberikan jaminan atau mengumpulkan sesuatu,
- memaksa anda untuk melabur atau mengumpul dana,
- mengumpul faedah haram,
- atau situasi haram yang lain.
