• Answer and direct phone calls, emails, and other correspondence.
• Organize and schedule meetings, appointments, and travel arrangements.
• Prepare and distribute memos, reports, and presentations.
• Maintain filing systems (electronic and physical).
• Monitor and order office supplies.
• Assist in preparing documents for internal and external use.
• Handle incoming and outgoing communications, including mail and deliveries.
• Support HR, accounting, and procurement teams with administrative tasks.
• Maintain confidentiality of sensitive company information.
• Perform other related duties as assigned by management.

Education

• Bachelor’s degree in Business Administration, Office Management, or related field (preferred but not always required).
• Vocational or short course certificate in office administration is an advantage.

Skills & Competencies

• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook).
• Familiarity with office equipment (printer, scanner, photocopier, etc.).
• Strong organizational and time-management skills.
• Good verbal and written communication skills in English and [local language].
• Ability to multitask and prioritize tasks effectively.
• Strong attention to detail and accuracy.
• Customer service orientation and professional demeanor.

Personal Qualities

• Reliable, proactive, and resourceful.
• Ability to maintain confidentiality of sensitive information.
• Flexible and adaptable to a fast-paced work environment.
• Strong teamwork and interpersonal skills.