After Sales Technical Support

Trade-Up International Inc.

R$1.5-2K[Mensual]
No - MakatiGraduação/Aluno FrescoEnsino Médio Alto/SeniorTempo Inteiro
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Descrição do Trabalho

Benefícios

  • Benefícios gerenciados pelo Governo

    Pagamento no décimo terceiro mês, Fundo Pag-Ibig, Saúde, SSS/GSIS

  • Saúde e Bem-Estar

    HMO

  • Benefícios de Habilidades

    Viagem Anual da Empresa

  • Desenvolvimento Profissional

    Treinamento de Trabalho, Programa de Mentorship

  • Tempo de desligamento e Saída

    Licença médica, Férias Deixadas

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Descrição:

TECHNICAL ASSISTANT plays a vital role in providing technical support and assistance to the Engineering Maintenance Manager and responsible for performing clerical functions including filing, composing emails, printing documents and inventory of repair parts.


  • Receive or frequently pick up unit from client and issue transmittal document with corresponding unit model, serial number and accessories included.
  • Assess for repair units and take pictures of faulty part as proof to client.
  • Make a checklist of procedures that needs to be done including parts to be replaced.
  • Provide an Assessment Summary Report to client that includes company information, unit details, repair procedures, faults found, parts to be replaced, and picture proof of faulty.
  • Produce a proposal for client with labor and faulty parts.
  • Receive Purchase Order and have it checked if amount reflected is the same as quoted.
  • Repair units and provide necessary documents (Delivery Receipt, Repair Summary Report, Splice Test Report, Purchase Order)
  • Schedule the pickup or delivery of the repaired units.
  • Frequently deliver unit to client and test upon request.
  • Follow up overdue repair payments.
  • Update all the parts used from time to time to ensure the inventory of the parts.
  • Generate the excel file to make list of low in stock parts to be replenished.
  • Receive mails, Invoice, SOA (Statement of Account) etc. and forward to respective recipients.
  • Attend to the needs and request of Superiors especially with regards to repair.
  • Monitor all units that are due for calibration.
  • Ensure software of all purchased units are updated to latest before the delivery schedule and put necessary stickers for warranty purposes.
  • Keep the repair documents complete for transparency.
  • Provide necessary documents of the repaired units to finance officer for Billing/Invoice issuance.
  • Printing and Filing documents.
  • Composing emails.


Requisito

  • Fresh Graduates are welcome to apply
  • At least High school graduate
Suporte TécnicoGerenciamento de TempoHabilidades de Comunicação
Preview

ARNOLD SANTANDER

HR ManagerTrade-Up International Inc.

Ativo dentro de três dias

Local de trabalho

SUITE 503, State Condominium I. 186 Salcedo, Makati, 12242 Kalakhang Maynila, Philippines

Postado em 04 June 2025

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