Service Shop Supervisor

Mondo Cucina, Inc. (SMEG Philippines)

R$3.1-4.1K[Mensual]
No - Makati3-5 anos ExpBacharelTempo Inteiro
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Descrição do Trabalho

Benefícios

  • Derivações

    Permissão de Telecomunicação, Permissão de transporte

  • Benefícios gerenciados pelo Governo

    Pagamento no décimo terceiro mês

  • Saúde e Bem-Estar

    HMO

Descrição:

  • Service Shop Supervisor ensures that the service shop operates smoothly and meets customer expectations.
  • Monitors Repairs: Tracks the progress of repairs, ensuring deadlines are met and quality is maintained.
  • Team Management: Supervises technicians, assigns tasks, and repair techniques.
  • Reporting: Prepares detailed reports on repair activities, and technician performance.
  • Administrative Duties: Manages scheduling, inventory control, and resource allocation for repairs.
  • Process Improvement: Analyzes repair trends to identify areas for efficiency and effectiveness improvements.

The role will be reporting to After Sales Service Operation Manager.

Requisito

  • Education: A bachelor's degree in engineering (mechanical, electrical, or any technical related field) is often preferred.
  • Experience: Several years of experience in appliance repair or any related technical field, with previous supervisory experience being a plus.
  • Technical Skills: Proficiency in diagnosing and repairing various appliances, as well as familiarity with tools and technology used in the industry.
  • Management Skills: Strong leadership, team management, and communication skills to effectively coordinate a team and handle customer interactions.
  • Problem-Solving Abilities: Aptitude for troubleshooting technical issues and developing efficient repair processes.
  • Organizational Skills: Ability to manage multiple tasks, prioritize work, and maintain accurate records and reports.
  • Customer Service Skills: Strong focus on customer satisfaction and the ability to handle complaints professionally.
Atendimento ao clienteHabilidades OrganizacionaisResolução de ProblemasManagement SkillsHabilidades Técnicas
Preview

Mondo Cucina, Inc. (SMEG Philippines)

HR OfficerMondo Cucina, Inc. (SMEG Philippines)

Ativo dentro de três dias

Local de trabalho

Mondo Cucina, Inc.. Conception Industries Building, Ground Floor, #308 Sen. Gil J. Puyat Ave, Makati, 1209, Philippines

Postado em 26 May 2025

Mondo Cucina, Inc. (SMEG Philippines)

Desfinanciado / Anjo

51-100 funcionários

Atacado/Distribuidor

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Smeg's Small Domestic Appliances
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FAB Refrigerators
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Built-In Appliances

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